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Former agency board member praises review

 

http://www.nvdaily.com/news/2009/06/former-agency-board-member-praises-revie.html

 

Independent study of management will be conducted by Springsted Inc.

 

By Ben Orcutt — borcutt@nvdaily.com

FRONT ROYAL — A former member of the Warren County Social Services board of directors has high praise for the recent decision for an independent review of the agency.

On June 2, the Board of Supervisors voted unanimously to hire Minnesota-based Springsted Inc. to conduct an organizational management study of the agency at a cost not to exceed $9,975, plus expenses.

The study will help the county evaluate management and operating policies of the department to determine if it is adhering to established guidelines and whether any improvements are needed.

County Administrator Douglas P. Stanley has said the process will involve conducting confidential interviews with current employees and former workers who have left within the past 36 months. Alleged cases of mismanagement within the department also will be reviewed.

Confidential surveys will be given to the agency’s staff to gather information on the administration of internal policies. Springsted will look to begin its study on Monday and finish it by the end of August.

Richard P. “Dick” Braatz resigned from the agency board on May 29, 2007, after having just been reappointed to his second four-year term.

Braatz sent Board of Supervisors Chairman Archie A. Fox a letter dated June 9 congratulating the supervisors on their unanimous vote on the Springsted review of social services.

“You have clearly shown that you recognize your role is not to determine the merits of any claim or accusation,” Braatz says, “but to review as Elected County Executives, what has been happening, why this has been happening, the depth to what has been happening, why for so long, and to then take corrective action.”

Braatz goes on to suggest that someone from the county’s finance department who has no political ties, but who is knowledgeable about administrative and auditing procedures, be the county’s point person with Springsted during the review.

“For the integrity of the review, confidentiality will also be essential because of past court proceedings, Grand Juries and accusations of intimidation and retaliation,” Braatz adds. “I am confident that you will work to make sure any surveys and interviews are for ‘the hears and ears only’ of the Springsted professional staff. That completed surveys, even with names deleted, will not be made available to others, including the DSS and DSS Board.”

Braatz said Wednesday that he is confident in Fox’s ability to shepherd the Springsted review.

“Archie Fox, chairman of the board, has demonstrated a cool head and provided the leadership to help sort through all this and I’m confident that he’s gonna continue to do so,” Braatz said.

Fox said he is confident Springsted will conduct a thorough review.

“I’m very confident of Springsted because I understand that they have the personnel that have dealt with these type of problems before,” Fox said. “So I’m very confident that they will give us an evaluation that is very fair.”

Ben Weddle, a former Shenandoah District supervisor who is the president of Warren Taxpayers for Responsible Government, a group that had been calling for an independent review of the department, also is pleased with the supervisors’ decision.

“I was pleased and surprised that they voted unanimously,” Weddle said. “I don’t know how Springsted was selected. They appear to be pretty thorough.”

Weddle said he also is pleased that the Springsted review will continue after July 1, when social services employees will be protected by the state’s Fraud and Abuse Whistleblower Protection Act that goes into effect the first of next month.

Ricardo Perez, who was the director of the Prince William County Department of Social Services for 27 years and is now an independent consultant, said he will be meeting with Springsted officials today to determine what role he may play in the review of the Warren County agency.

John Anzivino, a senior vice president for Springsted who works in the company’s Richmond office, said he is confident his firm will conduct a thorough review of the Warren County Department of Social Services.

“Well, first of all, we’ve been in business for over 50 years working with local and state governments,” Anzivino said. “And secondly, we have stated what we will do in the work plan, which was approved by the county, which we feel is very thorough and will provide them the analysis that they’re expecting.”

Residents criticize third-party review decision

 

http://www.nvdaily.com/news/2009/06/residents-criticize-third-party-review-d.html

 

Supervisors approved Springsted Inc. to conduct management evaluation

 

By Ben Orcutt — borcutt@nvdaily.com

FRONT ROYAL — Despite the unanimous decision of the Warren County Board of Supervisors to have an outside company perform a management review of the Department of Social Services, some of the agency’s harshest critics are skeptical about the process.

The supervisors voted Tuesday to authorize County Administrator Douglas P. Stanley to sign a contract with Minnesota-based Springsted Inc., which has an office in Richmond, to conduct an organizational management study of the agency at a cost not to exceed $9,975, plus expenses.

The study will help the county evaluate management and operating policies of the department to determine if it is adhering to established guidelines and whether any improvements are needed.

Stanley said the process will involve conducting confidential interviews with current employees and former workers who have left within the past 36 months. Alleged cases of mismanagement within the department also will be reviewed.

Confidential surveys will be given to the agency’s staff to gather information on the administration of internal policies. Springsted will look to begin its study by June 15 and finish it by the end of August.

Department of Social Services Director Ronald L. King, who is in his 10th year at the helm of the agency, said Friday that he and the department will cooperate fully with the review.

“We welcome the opportunity to work with the board of supervisors during this process,” King said. “We have outstanding employees here at the Department of Social Services and this is a wonderful department with a professional team who takes pride in working with and helping the citizens of Warren County. I am very proud of our staff and the hard work they do for our community. This department is open to anything that would provide for a continual process of improvement.”

However, several county residents who have been critical of the agency expressed skepticism about the study in e-mails on Thursday.

“I’m curious as to the legalities of this study,” said Judith McClosky, a former Department of Social Services fraud investigator who has a lawsuit pending against King and the agency for wrongful termination. “If the BOS does not control this agency, how can they make this agency go through an independent study? Can DSS just simply say, NO? Why were they even selected to conduct this study? You have to look at who suggested this company to the BOS and why.”

Outspoken community activist William “Bill” Pierceall took Shenandoah District Supervisor Richard H. “Dick” Traczyk and Happy Creek Supervisor Tony F. Carter to task for being reluctant to go along with the independent review of the agency.

“The red-faced-bulging-veined resistance by Traczyk and Carter to an independent third party forensic financial audit of DSS was stubborn stonewalling,” Pierceall said. “There comes a point when stubbornness is not leadership; it is stupidity fostered by political considerations trumping principle. Is this the standard of behavior we now tolerate as the norm from our local politicians?

“I believe the Springsted investigation will uncover enough new information concerning the mishandling of County funds that it will lead to an investigation by the Justice Department and the Virginia State Police to examine if Federal and State funds were manipulated in similar fashion.”

Linda B. Selover, a local attorney who has a lawsuit pending against King and DSS Board of Directors Chairwoman Prudence B. Mathews for alleged violations of the Virginia Freedom of Information Act, spoke in a similar vein.

“Will Springsted begin investigaating the 2007 Special Grand Jury findings?” she said in her e-mail. “Are the legal authorities/politicians committed to further investigation if Springsted’s ‘audit’ confirms the 2007 Special Grand Jury findings? Are the legal authorities/politicians committed to ensuring that corrective action is taken if evidence of systemic failure is gleaned? Are the legal authorities/politicians committed to implementing and enforcing new policies and procedures (checks and balances) if (when) problems are identified?”

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